1st off thanks for trying out Site Administrator Reports OnDemand. If you are at this post, most likely things are not going as smoothly as you hoped. Let's see if we can resolve any issues you may be having.
If you are experiencing problems with your instance of Reports OnDemand we want to hear about this. This beta phase is aimed to find out these issues and resolve them.
1st off, permissions are a big part of why you may not be able to get info. Make sure you are an owner of all the site collections and sites you are collecting data from.
Also make sure you are on the latest version of the code.
To verify your version:
1. http://localhost:50001/version.xml
Should return 1.0.225.0 as of Jan. 29th, 2009
If that is not the version returned, please upgrade using the download and upgrade now or uninstall and browse back to http://queststratusbeta.cloudapp.net
To turn on logging:
1. Open a command prompt as Administrator and change directory toC:\Program Files (x86)\Quest Software\Quest Site Administrator for SharePoint Reports OnDemand <-your path may be a bit different
2. notepad Quest.Stratus.WCF.Service.exe.config
3. Modify the line <add name="StratusGeneral" value="0" />changing the “0” to a “4”Your modification should look like this <add name="StratusGeneral" value="4" />
4. Create the directory c:\logs
5. Restart the service Quest Site Administrator for SharePoint Reports | OnDemand
6. Re-Run your report.
7. Stop the service and e-mail me (doug.davis@quest.com) the log file in c:\logs along with any other info you feel may be important. Please zip it first if it’s very large.
Hopefully we can resolve this issue and we can all build a better product together
DD