When opening a support case for Migration Manager for SharePoint, please make sure that you provide as much information on your issue as possible to the support team. Use the following checklist when capturing the issue details:
Which log files do we need to investigate an issue:
Log files location foк MM v2.1.0 and earlier:
Issue
Log files
On which server located
Add server
Quest Software\Management Console for SharePoint\Console\Logs\QsSPDiscovery.log
On server where you add the SharePoint server
Job Creation
Migration Manager for SharePoint\Logs\Web Access logs
On server which User Interface you use for creating the job
Migration Manager for SharePoint\Web Interface\SharePoint Browser\Logs
On source and target server (for two agent deployment)
03-07 migration
Migration Manager for SharePoint\Logs\{JobName}
Web Part migration
Migration Manager for SharePoint\Web Interface\Custom Page Migrator\Log
On target server
07-07 migration
Migration Manager for SharePoint\Web Interface\Migration 2007\Logs\{JobName}
Log files location for MM v2.1.1 and later:
Migration Manager for SharePoint\Logs\2003\{JobName}
Migration Manager for SharePoint\Logs\Web Part migration
Migration Manager for SharePoint\Logs\2007\{JobName}